NOT KNOWN DETAILS ABOUT TURBOTAX SERVICE CODE

in which do I begin my 2023 return? I downloaded and signed in but it displays "Tax House" then files below that but no wherever will it say "start a new return" in Obtain your taxes carried out employing TurboTaxMy Turbo Tax 2024 for windows downloads, but it surely will not open up After i launch it.  I had been hardly ever asked for activation